NPS Calculator
Calculate your Net Promoter Score — a key indicator of customer loyalty.
Response Counts
Net Promoter Score
20
Needs Work
100 total responses
Promoters45 (45.0%)
Passives30 (30.0%)
Detractors25 (25.0%)
NPS = % Promoters − % Detractors. Range: −100 to +100. World-class: 70+